Refund Policy
Last Updated: October 19, 2025
1. Introduction and Scope
This Refund Policy outlines the terms and conditions for refunding payments for services provided by our AI-powered resume analysis service ("Service") offered by BeSoloDev. This policy applies to all types of payments made through our service.
We are committed to providing high-quality services and ensuring customer satisfaction. If for any reason you are not satisfied with the quality of our services, we offer the possibility of refunds in accordance with this Policy.
2. Refund Request Period
14-Day Money-Back Guarantee
You have the right to request a full refund within 14 calendar days from the date of payment, no questions asked. This period is established to give you the opportunity to evaluate the quality of our resume analysis service.
After the 14-day period expires, we are unable to process refund requests.
3. Refund Conditions
If you request a refund within 14 days of payment, we will provide a full refund with no questions asked. There are no conditions, exceptions, or restrictions to this policy.
Simple and Clear: Any payment made for our services can be fully refunded within 14 days of the purchase date. You do not need to provide a reason for the refund request.
4. Refund Request Procedure
To request a refund, please follow these steps:
Step 1: Contact Us
Write to us at support@resumereview.cv with the subject "Refund Request" within 14 days of payment.
Step 2: Provide Payment Details
In your email, please include: payment date, amount, transaction number, and your contact information. You are not required to provide a reason for your refund request.
Step 3: Await Review
We will review your request within 1-3 business days and contact you to clarify details or confirm the refund.
5. Refund Processing Timeframes
- Request review: 1-3 business days
- Payment system processing: 3-10 business days
- Funds credited to your account: depends on your card-issuing bank
Please note that the actual time for funds to appear in your account depends on your bank's internal processes and may take up to 30 days in some cases.
6. Refund Methods
Refunds are processed using the same method that was used for the original payment:
- Credit cards: refund to the same card used for payment
- Digital wallets: refund to the same wallet
- Bank transfers: refund to the same bank account
We cannot process refunds to a different account or card other than the one used for the original payment.
7. Contact Information
If you have questions about refunds or need help with your request, please contact us:
8. Policy Changes
We reserve the right to make changes to this Refund Policy. All changes will be published on this page with the date of the last update indicated. By continuing to use our service after changes are made, you agree to the updated Refund Policy.